FAQ
Orders & Shipping
How long does it take to ship?
Orders are processed within 1–3 business days. You’ll get a tracking number by email once shipped. US delivery is usually 5–7 business days after fulfillment.
How much does shipping cost?
Shipping is calculated at checkout based on where you are and what’s in your cart.
- United States — Economy $6.00 · Standard $15.00 · Express $29.90
- Canada — Economy CA$9.00 · Standard CA$24.00 · Express CA$35.00
- Australia & New Zealand — $33.99
Apparel and titanium kits ship from a partner warehouse and are rated by the carrier at checkout, so a mixed order can show more than one shipping line. The total you see at checkout is always the total you pay.
Do you ship internationally?
Yes. International orders may be subject to local customs or import fees, which are the buyer’s responsibility.
Can I track my order?
Yes. You’ll get a tracking link by email once your order ships. Don’t see it within 5 business days? Check spam or DM us.
Apparel & Sizing
How do I pick my size?
Our tees run loose/oversized — size down for a regular fit.
What are the shirts made of?
100% combed cotton, 220 GSM heavyweight. Premium, thick, built to last.
What designs are in DROP 001?
Built around the bikes in the scene — Surron LBX, Talaria X3, Stark Varg, UltraBee, Super73, and more.
Support
How do I contact EX Racing?
We run 24/7 support on our socials — DM us anytime on TikTok: @ex.rcing. You can also use the contact form.